Western Carolina Eye Associates strives to make it easy for our patients to pay for their medical care by offering secure, online bill payment. Simply click on the “Pay Your Bill” button below to enter your credit card and customer ID information. Please use the Responsible Party ID listed on your statement as your customer ID. The address entered must match the address associated with the card or it will deny due to security purposes. Once completed, you can print a receipt for your records. If you enter a valid email address, you will also receive a confirmation email that notifies you with either a successful receipt or an error message. If you have any questions, contact Chasty Davis at (828) 264-0042 ext. 120.

You will be redirected to authorize.net for secure check out.

 
 

FINANCIAL ASSISTANCE POLICY

 

It is unlawful to waive/fail to collect or discount co-payments, deductibles, co-insurance, or other patient responsibility amounts per the Federal False Claims Act, Federal Anti-Kickback Stature, and State and Federal Insurance Fraud Laws.  It is also in violation of many of our managed care contracts. This includes services deemed as “professional courtesy” and “TWIPS- take what insurance pays”. 

 

Our practice abides by the contractual and legal obligations of health benefit plans to collect charges, co-pays, co-insurance, and deductible amounts owed by patients.  Recognizing that circumstances may arise where an individual is unable to pay in full at the time of service, we have adopted a policy of screening requests for discounts, delayed payment plans, or forgiveness of debt based on individual circumstances. Individuals asking to be considered for a payment plan will need to provide hardship documentation.  All information will be held confidential according to our privacy policy.